Terms & Conditions

- ZNA Gathering Terms and Conditions

The website www.znagathering.com hereinafter designated as “site” is property of ZAMBU PRODUCTION, LDA., with head office at Rua Vale de Lousas 4 Vale de Lousas 8365-306 Alcantarilha, with tax ID number 513358048, registered at the Commercial Registration Office with the same number, with share capital of € 21.000,00 (twenty one thousand euros), hereinafter designated as “ZAMBU” or “EVENT PROMOTER” or “PROMOTER”.

The use of this site grants whoever does it, the condition of user, and reflects the full acceptance with no reservation by the user of the terms and conditions of the site and the event.

The use made by the user of any information, contents, products or services available on or through the site, is subject to this Terms and Conditions and to the Privacy Note.

“ZAMBU” does everything in its power to ensure the availability of the site is continuous and that all communications are free of errors. Nevertheless, due to internet’s nature, they cannot guarantee this. Moreover, the access to the site can be interrupted occasionally for repair, maintenance or inclusion of new services. “ZAMBU” will do its best to make these interruptions rare and of short duration.

“ZAMBU” may, at any time, modify the terms and conditions of the site, which, once published, are considered accepted by the user on the next visit to the site.

LICENSE TO USE THE SITE

“ZAMBU” grants you a free and limited license to access and use the site, except to modify or download (except specifically authorised) of all or part of the site, without “ZAMBU”´s prior written consent.

This license does not include any permission to sell or make a commercial use of this site, or its contents; any modified use of the site or its contents, which are not public domain; any download or copy of information for the benefit of third parties; any use of tools such as data mining, robots, or any other for the extraction and data compilation.

USERS CONDUCT

You should not use the site in any way that can cause, now or in the future, problems on its normal function or on its availability. The users, and not “ZAMBU”, are responsible for all electronic communications and contents sent from their computers to the site, and only can use them for legitimate purposes.

The site cannot be used for fraudulent purposes, or any purpose connected with illegal activities; to send, use or reuse any material that is illegal, offensive, abusive, defamatory, obscene or threatening; or that disrespects copyright, privacy or any other right; or sending materials which contains virus, politic propaganda, or spam.

The users of the site declare to know and accept the terms and conditions of the site and ensure to respect it and take responsibility for all actions or omissions that contradict them.

RESPONSABILITY

Although “ZAMBU” makes all efforts to ensure there are no errors and that all information if updated, cannot assume the responsibility for the exactitude of all contents and damage that may arise from them.

“ZAMBU” reserves the right to suspend or modify the contents or the way they are presented, change its designation or even close the site, whenever considered necessary according to its strategy and technical needs, without any prior warning and for the time considered necessary, without any responsibility to indemnify.

COPYRIGHT

Copyright is recognised regardless of registration, deposit or any other formality.

All content referred herein, including text, graphs, logos, buttons, images, audio clips, video clips and software are property of “ZAMBU” or third parties duly identified, and is protected by the Portuguese Code of Copyright. Thus, the reproduction or representation of all or part of any of these distinctive signs is strictly prohibited and must be subject to prior written authorization from the trademark owner. The compilation of all data and its layout are property of “ZAMBU”.

TERMS AND CONDITIONS OF TICKET SALE FOR THE FESTIVAL “ZNA GATHERING”

1 – Age rating: older than 13 years old.
2 – Children under 13 years may only enter the Festival duly accompanied by the holder of parental responsibilities (parent) or by a duly identified adult that takes responsibility for them. If doubts about the age of the minor are raised, the officials in charge of inspection may request proof of age identification, under penalty of being denied entry into the venue.
3 – The ticket is only valid for the place and date indicated in the ticket or in the site znagathering.com, prevailing this last one in case of conflict.
4 – There are two types of tickets:

NORMAL TICKET

This is the lowest priced ticket available. This ticket allows you to secure your entrance at the next edition of our ZNA Gathering 2021. This is a personal, non-transferable ticket, not giving you the right to a refund if you are unable to attend, in the same way that it does not allow you to change the name of its holder.

PREMIUM TICKET
This ticket was created to allow its holder to refund the price; in case of withdrawal, up to 15th of July 2021, or; anytime in case of inability to appear, duly proven at ZNA Gathering 2021.

This is an option that doesn’t involve insurance companies or any other third parties, giving you the right to a refund of the price, less € 30, to compensate the expenses of the event’s Promoter. The refund will take place within 10 working days.

5 – It is forbidden to enter the venue with any kind of glass container or ignition cooking devices.
6 – Alcoholic beverages will not be served to individuals under the age of 18 and to people who are visibly impaired.
7 – The public may be subjected to searches in order to comply with the event’s security rules and prevented from entering the event if security reasons determine that, in any way, they may jeopardise the safety of visitors, or cause any type of problem;
8 – The entry of objects considered dangerous by the organisation, or others prohibited by law, substances prohibited or likely to generate acts of violence, namely explosive and pyrotechnic material, weapons or objects that may serve as weapons, tools, spray pumps, etc. is prohibited.
9 – Any person demonstrating violent, aggressive or otherwise unlawful behaviour, displaying symptoms of intoxication or having drugged drugs, or refusing to expropriate unauthorised or unapproved objects shall be refused entry into the Festival.
10 – The entry of animals is not permitted in the Festival, except for assistance dogs in compliance with the provisions of Decree-Law nº 74/2007 of 27th of March.
11 – Smoking is prohibited in all enclosed spaces of the Festival, in compliance with the provisions of Law 37/2007 of 14 August.
12 – Audio and video recordings and broadcasts of all or part of the event by any means, as well as the use of professional cameras, are strictly prohibited.
13 – The ticket holder recognises that his image can be captured and recorded during the event, and therefore, grants, free of charge, to the Promoter all the image rights he/she has on them.
14 – In case of cancellation of the event, rescheduling, replacement of the program or of the main artists and interruption of the show, the price may be refunded, under the legal terms.
15 – There will be no refund if the performance is not performed due to force majeure, or any unpredictable events whose effects happen without the will or responsibility of the Promoter (Decree-Law no. 23/2014, of 14 February).
16 – The ticket holder acts at his own risk, expressly acknowledging that the Promoter cannot be held liable for any risks or damages, or for any other incident, whether it occurs before, during or after his permanence in Festival, except for incidents resulting from negligence or wilful misconduct by the Promoter.
17 – The resale of tickets as well as their use for promotional or institutional purposes is prohibited without the prior express consent of the Promoter.
18 – The ticket holder will lose his rights upon leaving the venue.
19 – The ticket holders, whose actions are inconsistent with these Terms and Conditions, may see refused its entry or permanence in the Festival and the respective tickets cancelled without refund. The Promoter, using its decision-making powers, reserves the right to take other legal means.
20 – The Promoter reserves itself the right to update and introduce changes and amendments to the rules established in these Terms and Conditions, without prior communication.
21 – The holder of the ticket must periodically, to stay informed, consult them in www.znagathering.com where it will always be an updated version of the Terms and Conditions.
22 – The Promoter reserves the right to change or modify the Event program.
23 – The ticket holder expressly declares that he has read, understood and accepted, fully and without reservation, these Terms and Conditions and is fully aware of the rights and obligations arising from them.

CLAIMS

The rights and remedies provided herein, and any and all claims and disputes related to it and/or the services, will be governed, interpreted and applied in all aspects solely and exclusively in accordance with the internal Laws of Portugal.

PRIVACY

Please read our Privacy Policy.

APPLICABLE LAW

This Terms and Conditions are ruled by the Portuguese Law.

- BeatBase

BEATBASE PURCHASE TERMS
INTRODUCTION

By accepting our purchase terms you hereby declare that you have read and understand the purchase conditions. If you do not wish to be bound by these terms, the user should not accept these terms and refrain from making purchases on our platform.

BeatBase ApS, the BeatBase.com website and platform (hereinafter “BeatBase”) may alter these terms at any time. By continuing to use the service following any such alteration the user shall be deemed to accept such changes.

These purchase terms apply to the relationship between the ticket holder, BeatBase ApS, and the event organizer, which is also considered to be the ticket seller. The event organizer must read and be familiar with these terms before establishing an event on BeatBase.com.

Furthermore, the ticket holder/purchaser must also be familiar with the terms before purchasing tickets on BeatBase. The terms are applicable for ticket sales and the purchasing of tickets.

SUMMARY

These purchase terms and conditions should be read in their entirety. The following is a brief summary of some of the most essential conditions:

• BeatBase does not replace lost or misplaced tickets. Be sure to save a copy of your event ticket in your email inbox so that you are able to print a replacement. The BeatBase fee will never be refunded.

• BeatBase is a ticket intermediary. This means that BeatBase delivers tickets to ticket purchasers and conveys payment to the event organizer. BeatBase is not responsible for the quality, conditions, location or other event particulars.

• BeatBase is not responsible for an event organizer’s bankruptcy, receivership or other reclamations, nor for event cancellations. All contact in such cases must be directed to the event organizer via the CONTACT ORGANIZER link on the relevant event detail page.

• Beatbase does not refund tickets. Some organizers might refund tickets due to special circumstances. Ticket holders may attempt to contact the event organizer by use of the CONTACT ORGANIZER link on the event detail page. All ticket processing and credit card processing fees are non-refundable.

• BeatBase has no responsibility for ticket piracy, copying of tickets or any fraud related to such actions.

OUR SERVICE

BeatBase is a digital ticket platform for electronic music events. We issue tickets on behalf of event organizers which are sold to the consumer, thus our role is to facilitate the sale and processing of event tickets via our powerful and user-friendly platform.

The contractual relationship concerning an event exists only between the ticket purchaser/holder and the event organizer. BeatBase.com is not an agent or distributor for the organizer, nor is BeatBase.com in any way responsible for the actions of the event organizer.

ELECTRONIC COMMUNICATION

By accepting these purchase terms you acknowledge that BeatBase and the event organizer may communicate with you as a ticket purchaser through various channels, including: email, text messages, telephone, and directly via the BeatBase platform.

TICKETS AND DELIVERY

BeatBase issues tickets electronically in the form of a unique barcode which is sent to the email address you provide when completing your purchase. It is your responsibility to print your ticket and present it at the event venue on the scheduled event date and time. A receipt with a reference code will be sent to your email address together with the ticket. It is not sufficient to present the purchase receipt at the venue; the original ticket barcode must be presented to gain entry to the event. If you have not received your ticket within one hour of completing purchase, please contact tickets@znagathering.com, making sure to include your full name and address, date and time of purchase in your email.

TICKET PRICES AND FEES

• The final purchase price includes a ticket fee and a handling fee.

• The base ticket price is determined by the event organiser.

• The handling fee is determined between BeatBase and the organiser.

• Ticket prices will always be quoted as a total, but you will be presented with a detailed price and fee breakdown before submitting the transaction for payment to your financial institution.

Credit card fees are normally included in the final purchase price. Customers using credit cards issued from outside of Europe may be subject to higher or additional fees.

PAYMENT

All prices on BeatBase are quoted in the currency determined by the event promoter. We offer following credit card payment options: Visa, Visa Electron, Maestro, Mastercard and American Express.

The purchaser’s First Name, Last Name, Street Address, Postal Code, City, Phone Number & Country details are required for Stripe (our credit card processor) to process payment and prevent fraud.

REFUND POLICY

According to Danish law, ticket sales are not protected under the refund law.
As a ticket provider, BeatBase is not responsible for refunds if an event is cancelled. Contractually, BeatBase seeks to ensure that event organizers provide refunds in cases of event cancellation. All service charges, ticket fees, processing fees and delivery charges are non-refundable.

The event organizer is responsible for the accuracy of the information communicated to BeatBase regarding the content and implementation of all events. Furthermore, BeatBase is not responsible for complaints regarding the characteristics, quality or any other features specific to an event. Please contact the event organizer directly via the ‘My Events’ page for any questions or feedback related to such issues.

TICKET ERRORS

BeatBase reserves the right to cancel any ticket which has an incorrect price, was offered prior to the intended ticket release date, was sold for an event which has not been approved for sale, or was sold in error due to any other technical or human error. In such cases, BeatBase will issue a refund for the full purchase price of the cancelled ticket(s).


COMPENSATORY

BeatBase does not refund sold tickets.

The BeatBase ticket fee is in all cases non-refundable.

BeatBase does not refund lost, stolen or damaged tickets.

The ticket-holder may seek compensation of the ticket with the organizer. It is the event organizer alone that determines whether a specific ticket purchase may be refunded, at its own discretion.

Should the event organizer cancel an event, it is the organizer’s responsibility to inform BeatBase and the customers who purchased tickets. The organizer is responsible for all decisions regarding refunds, or for contacting customers regarding an alternative event date.

BeatBase accepts no responsibility for misused organizer accounts. BeatBase is not responsible for losses incurred due to the misuse of an account by the account owner or any other party. This includes but is not limited to: incorrect event information and other general misuse of the account.

Organizers are responsible for informing BeatBase of any errors or issues with the platform. BeatBase is in no way responsible for losses caused by such errors or issues, but will endeavor to correct such as soon as possible.

Neither the ticket-holder nor the event organizer can hold BeatBase accountable for the abuse or misuse of any event organizer, affiliate or other BeatBase platform accounts.

- ZNA Gathering Termos e Condições (pt)

O site www.znagathering.com doravante designado por “site” é propriedade da ZAMBU PRODUCTION, LDA., com sede na Rua Vale de Lousas 4 Vale de Lousas 8365-306 Alcantarilha, com número de contribuinte 513358048, inscrito na Conservatória com o mesmo número, com capital social de € 21.000,00 (vinte e um mil euros), doravante denominado “ZAMBU” ou “PROMOTOR DE EVENTO” ou “PROMOTOR”.

A utilização deste site concede a quem o faz, a condição de utilizador e traduz a plena aceitação, sem reservas por parte do utilizador, dos termos e condições do site e do evento.

A utilização, pelo utilizador, de quaisquer informações, conteúdos, produtos ou serviços disponibilizados no, ou através do site, está sujeita aos presentes Termos e Condições e à nossa Política de Privacidade.

A “ZAMBU” fará tudo o que esteja ao seu alcance, para garantir que a disponibilidade do site é contínua e que todas as comunicações estão livres de erros.

O acesso ao site poderá ser interrompido ocasionalmente, para intervenções destinadas a reparações, manutenção do próprio site, ou inclusão de novos serviços. A “ZAMBU” fará o possível para tornar essas interrupções raras e de curta duração.

A “ZAMBU” poderá, a qualquer momento, modificar os termos e condições do site, os quais, uma vez publicados, são considerados aceitos pelo usuário na próxima visita ao site. Sugerimos uma leitura atenta e regular dos mesmos.

LICENÇA DE USO DO SITE

A “ZAMBU” concede ao utilizador uma licença gratuita e limitada, para aceder e usar o site. Qualquer download ou modificação do site carece de prévia autorização escrita, por parte da “ZAMBU”.

Esta licença não inclui nenhuma permissão para vender ou fazer um uso comercial deste site ou dos seus conteúdos; modificar o site ou o seu conteúdo, efectuar downloads ou cópias de informação para benefício de terceiros; usar ferramentas como migração de dados, robôs ou qualquer outra, para a recolha e compilação de dados.

CONDUTA DOS USUÁRIOS

O utilizador não deve utilizar o site de forma a comprometer, agora ou no futuro, o seu funcionamento normal ou na sua disponibilidade. Os usuários, e não a “ZAMBU”, são responsáveis ​​por todas as comunicações electrónicas e conteúdos enviados dos seus computadores ao site, e só podem utilizá-los para fins legítimos.

O site não pode ser usado para fins fraudulentos, ou qualquer propósito relacionado com atividades ilegais; designadamente, ofensivas, abusivas, difamatórias, obscenas ou ameaçadoras; ou para envio de materiais que contenham vírus, propaganda política ou spam; ou que desrespeitem direitos autorais, de privacidade, ou qualquer outro direito.

Os usuários do site declaram conhecer e aceitar os termos e condições do site e garantir o seu respeito e responsabilidade por todas as ações ou omissões que os contradigam. 

RESPONSABILIDADE

Embora a “ZAMBU” faça todos os esforços para garantir que não haja erros e que todas as informações constantes no site estejam atualizadas, não se considera responsável por danos resultantes de alterações ou inexatidões a que seja alheia.

A “ZAMBU” reserva-se o direito de suspender ou modificar os seus conteúdos ou a forma como estes são apresentados, alterar a sua designação ou mesmo encerrar o site, sempre que o considere necessário e de acordo com a sua estratégia e necessidades técnicas.

Poderá fazê-lo sem qualquer aviso prévio e pelo tempo necessário ao fim pretendido, não assistindo ao utilizador o direito a qualquer indemnização.

DIREITOS DE AUTOR

Os direitos de autor são reconhecidos independentemente de registo, depósito ou qualquer outra formalidade.

Todo o conteúdo aqui referido, incluindo textos, gráficos, logotipos, botões, imagens, clipes de áudio, videoclipes e software, são propriedade da “ZAMBU” ou de terceiros devidamente identificados e estão protegidos pelo Código do Direito de Autor e dos Direitos Conexos. Assim, a reprodução ou representação total ou parcial de qualquer um desses sinais distintivos, é expressamente proibida e está sujeita à autorização prévia, por escrito do proprietário da marca / obra.

A compilação de todos os dados e o seu layout são propriedade da “ZAMBU”.

TERMOS E CONDIÇÕES DE VENDA DE BILHETES PARA O FESTIVAL “ZNA GATHERING”

1 – Classificação etária: maiores de 13 anos.
2 – Os menores de 13 anos só podem entrar no Festival devidamente acompanhados, pelo titular das responsabilidades parentais (pais), ou por um adulto devidamente identificado, que se responsabilize pelos mesmos. Havendo dúvidas quanto à idade do menor, os funcionários, encarregados da fiscalização, poderão solicitar comprovativo de identificação da idade, sob pena de impedimento de entrada no local.
3 – O bilhete só é válido para o local e data previstos neste ou no site www.znagathering.com., prevalecendo, em caso de conflito, a informação constante no site.
4 – Existem dois tipos de bilhetes:

BILHETE NORMAL

Este é o bilhete com o preço mais baixo disponível e garante ao seu titular a entrada na próxima edição do ZNA Gathering 2021. É um bilhete pessoal e intransmissível, não conferindo direito a reembolso em caso de impossibilidade de comparência, ou à alteração do nome do seu titular.

BILHETE PREMIUM

Estes bilhetes foram criados para permitir ao seu titular o reembolso do preço em caso de desistência, até dia 15 de Julho de 2021, ou; a todo o tempo, em caso de impossibilidade de comparência, devidamente comprovada, no ZNA Gathering 2021.

Esta opção não envolve seguradoras ou terceiras entidades, dando lugar ao reembolso do preço, deduzido do valor de €30, para compensação de despesas do Promotor do evento. O reembolso ocorrerá no prazo de 10 dias úteis.

5 – É proibida a entrada no recinto com qualquer tipo de recipiente de vidro ou aparelhos de cozinha com fontes de ignição.
6 – Não serão servidas bebidas alcoólicas a indivíduos menores de 18 anos e a pessoas que se apresentem visivelmente alteradas.
7 – Os espectadores podem ser sujeitos a revistas com vista ao cumprimento das normas de seguranças do evento e impedidos de entrar no mesmo se motivos de segurança determinarem que, de alguma forma, poderão colocar em risco a segurança dos visitantes ou causar qualquer tipo de problema.
8 – É proibida a entrada de objectos considerados perigosos pela organização, ou outros proibidos por lei, substâncias proibidas ou susceptíveis de gerar actos de violência, nomeadamente, material explosivo e pirotécnico, armas ou objectos que possam servir como arma, ferramentas, bombas de spray,
9 – Qualquer pessoa que demonstre comportamento violento, agressivo ou de outra forma ilegal, exiba sintomas de intoxicação ou uso de drogas ou se recuse a expropriar objetos não autorizados ou aprovados, será impedida de entrar no Festival.
10 – Não é permitida a entrada de animais no Festival, excepto cães-guia de acordo com o disposto no Decreto-Lei nº 74/2007, de 27 de março.
11 – É proibido fumar em todos os recintos do Festival, de acordo com o disposto na Lei 37/2007 de 14 de Agosto.
12 – As gravações e transmissões de áudio e vídeo da totalidade ou parte do evento por qualquer meio, bem como o uso de câmaras profissionais, são estritamente proibidas.
13 – O titular do bilhete concorda que a sua imagem seja fotografada, filmada ou gravada, como parte integrante do público, durante o evento e, por isso, cede, gratuitamente, à Promotora todos os direitos de imagem que possui sobre a mesma.
14 – Em caso de cancelamento do evento, reagendamento, substituição do programa ou dos artistas principais e interrupção do espetáculo, poderá haver lugar ao reembolso do preço, nos termos legais em vigor.
15 – Não haverá lugar a reembolso se a não realização do espetáculo se dever a motivo de força maior, ou a quaisquer eventos imprevisíveis, não imputáveis à Promotora (Decreto-Lei n.º 23/2014, de 14 de fevereiro).
16 – O portador do bilhete age por sua própria conta e risco, reconhecendo expressamente que o Promotor não pode ser responsabilizada por quaisquer riscos ou danos, ou por qualquer outro incidente, seja antes, durante ou depois de sua permanência no Festival, exceto os decorrentes de negligência grosseira ou conduta dolosa por parte do mesmo.
17 – É proibida a revenda de bilhetes, bem como a sua utilização para fins promocionais ou institucionais, sem o consentimento expresso por escrito do Promotor.
18 – O titular do bilhete perderá os seus direitos ao deixar o recinto.
19 – Os titulares de bilhetes cujas ações sejam incompatíveis com estes Termos e Condições poderão ver recusada a sua entrada ou permanência no Festival e os respectivos bilhetes cancelados sem reembolso. O Promotor, no uso dos seus poderes de decisão, reserva-se o direito de recorrer a outros meios legais.
20 – O Promotor reserva-se o direito de atualizar e introduzir alterações e emendas às regras estabelecidas nestes Termos e Condições, sem comunicação prévia.
21 – O titular do bilhete deve, periodicamente, para se manter informado, consultar os “TERMOS E CONDIÇÕES DE VENDA DE BILHETES PARA O FESTIVAL “ZNA GATHERING” em www.znagathering.com, onde haverá sempre uma versão atualizada dos mesmos.
22 – O Promotor reserva-se o direito de alterar ou modificar o programa do Evento, sem comunicação prévia.
23 – O titular do bilhete declara expressamente que leu, compreendeu e aceitou, na íntegra e sem reservas, os presentes Termos e Condições e tem pleno conhecimento dos direitos e obrigações deles decorrentes.

RECLAMAÇÕES

Os direitos e recursos aqui previstos, e todas e quaisquer reclamações e disputas relacionadas com os mesmos e/ou os serviços, serão regidos, interpretados e aplicados em todos os aspectos única e exclusivamente de acordo com as Leis internas de Portugal. 

PRIVACIDADE

Por favor, leia a nossa política de privacidade.

LEI APLICÁVEL

Estes Termos e Condições e os casos omissos, regem-se pela Lei Portuguesa.

- ZNA Gathering Terms and Conditions

The website www.znagathering.com hereinafter designated as “site” is property of ZAMBU PRODUCTION, LDA., with head office at Rua Vale de Lousas 4 Vale de Lousas 8365-306 Alcantarilha, with tax ID number 513358048, registered at the Commercial Registration Office with the same number, with share capital of € 21.000,00 (twenty one thousand euros), hereinafter designated as “ZAMBU” or “EVENT PROMOTER” or “PROMOTER”.

The use of this site grants whoever does it, the condition of user, and reflects the full acceptance with no reservation by the user of the terms and conditions of the site and the event.

The use made by the user of any information, contents, products or services available on or through the site, is subject to this Terms and Conditions and to the Privacy Note.

“ZAMBU” does everything in its power to ensure the availability of the site is continuous and that all communications are free of errors. Nevertheless, due to internet’s nature, they cannot guarantee this. Moreover, the access to the site can be interrupted occasionally for repair, maintenance or inclusion of new services. “ZAMBU” will do its best to make these interruptions rare and of short duration.

“ZAMBU” may, at any time, modify the terms and conditions of the site, which, once published, are considered accepted by the user on the next visit to the site.

LICENSE TO USE THE SITE

“ZAMBU” grants you a free and limited license to access and use the site, except to modify or download (except specifically authorised) of all or part of the site, without “ZAMBU”´s prior written consent.

This license does not include any permission to sell or make a commercial use of this site, or its contents; any modified use of the site or its contents, which are not public domain; any download or copy of information for the benefit of third parties; any use of tools such as data mining, robots, or any other for the extraction and data compilation.

USERS CONDUCT

You should not use the site in any way that can cause, now or in the future, problems on its normal function or on its availability. The users, and not “ZAMBU”, are responsible for all electronic communications and contents sent from their computers to the site, and only can use them for legitimate purposes.

The site cannot be used for fraudulent purposes, or any purpose connected with illegal activities; to send, use or reuse any material that is illegal, offensive, abusive, defamatory, obscene or threatening; or that disrespects copyright, privacy or any other right; or sending materials which contains virus, politic propaganda, or spam.

The users of the site declare to know and accept the terms and conditions of the site and ensure to respect it and take responsibility for all actions or omissions that contradict them.

RESPONSABILITY

Although “ZAMBU” makes all efforts to ensure there are no errors and that all information if updated, cannot assume the responsibility for the exactitude of all contents and damage that may arise from them.

“ZAMBU” reserves the right to suspend or modify the contents or the way they are presented, change its designation or even close the site, whenever considered necessary according to its strategy and technical needs, without any prior warning and for the time considered necessary, without any responsibility to indemnify.

COPYRIGHT

Copyright is recognised regardless of registration, deposit or any other formality.

All content referred herein, including text, graphs, logos, buttons, images, audio clips, video clips and software are property of “ZAMBU” or third parties duly identified, and is protected by the Portuguese Code of Copyright. Thus, the reproduction or representation of all or part of any of these distinctive signs is strictly prohibited and must be subject to prior written authorisation from the trademark owner. The compilation of all data and its layout are property of “ZAMBU”.

TERMS AND CONDITIONS OF TICKET SALE FOR THE FESTIVAL “ZNA GATHERING”

1 – Age rating: older than 13 years old.
2 – Children under 13 years may only enter the Festival duly accompanied by the holder of parental responsibilities (parent) or by a duly identified adult that takes responsibility for them. If doubts about the age of the minor are raised, the officials in charge of inspection may request proof of age identification, under penalty of being denied entry into the venue.
3 – The ticket is only valid for the place and date indicated in the ticket or in the site znagathering.com, prevailing this last one in case of conflict.
4 – There are two types of tickets:

NORMAL TICKET

This is the lowest priced ticket available. This ticket allows you to secure your entrance at the next edition of our ZNA Gathering 2021. This is a personal, non-transferable ticket, not giving you the right to a refund if you are unable to attend, in the same way that it does not allow you to change the name of its holder.

PREMIUM TICKET

This ticket was created to allow its holder to refund the price; in case of withdrawal, up to the 15th of July 2021, or; anytime in case of inability to appear, duly proven at ZNA Gathering 2021.

This is an option that doesn’t involve insurance companies or any other third parties, giving you the right to a refund of the price, less € 30, to compensate the expenses of the event’s Promoter. The refund will take place within 10 working days.

5 – It is forbidden to enter the venue with any kind of glass container or ignition cooking devices.
6 – Alcoholic beverages will not be served to individuals under the age of 18 and to people who are visibly impaired.
7 – The public may be subjected to searches in order to comply with the event’s security rules and prevented from entering the event if security reasons determine that, in any way, they may jeopardise the safety of visitors, or cause any type of problem;
8 – The entry of objects considered dangerous by the organisation, or others prohibited by law, substances prohibited or likely to generate acts of violence, namely explosive and pyrotechnic material, weapons or objects that may serve as weapons, tools, spray pumps, etc. is prohibited.
9 – Any person demonstrating violent, aggressive or otherwise unlawful behaviour, displaying symptoms of intoxication or having drugged drugs, or refusing to expropriate unauthorised or unapproved objects shall be refused entry into the Festival.
10 – The entry of animals is not permitted in the Festival, except for assistance dogs in compliance with the provisions of Decree-Law nº 74/2007 of 27th of March.
11 – Smoking is prohibited in all enclosed spaces of the Festival, in compliance with the provisions of Law 37/2007 of 14 August.
12 – Audio and video recordings and broadcasts of all or part of the event by any means, as well as the use of professional cameras, are strictly prohibited.
13 – The ticket holder recognises that his image can be captured and recorded during the event, and therefore, grants, free of charge, to the Promoter all the image rights he/she has on them.
14 – In case of cancellation of the event, rescheduling, replacement of the program or of the main artists and interruption of the show, the price may be refunded, under the legal terms.
15 – There will be no refund if the performance is not performed due to force majeure, or any unpredictable events whose effects happen without the will or responsibility of the Promoter (Decree-Law no. 23/2014, of 14 February).
16 – The ticket holder acts at his own risk, expressly acknowledging that the Promoter cannot be held liable for any risks or damages, or for any other incident, whether it occurs before, during or after his permanence in Festival, except for incidents resulting from negligence or wilful misconduct by the Promoter.
17 – The resale of tickets as well as their use for promotional or institutional purposes is prohibited without the prior express consent of the Promoter.
18 – The ticket holder will lose his rights upon leaving the venue.
19 – The ticket holders, whose actions are inconsistent with these Terms and Conditions, may see refused its entry or permanence in the Festival and the respective tickets cancelled without refund. The Promoter, using its decision-making powers, reserves the right to take other legal means.
20 – The Promoter reserves itself the right to update and introduce changes and amendments to the rules established in these Terms and Conditions, without prior communication.
21 – The holder of the ticket must periodically, to stay informed, consult them in www.znagathering.com where it will always be an updated version of the Terms and Conditions.
22 – The Promoter reserves the right to change or modify the Event program.
23 – The ticket holder expressly declares that he has read, understood and accepted, fully and without reservation, these Terms and Conditions and is fully aware of the rights and obligations arising from them.

CLAIMS

The rights and remedies provided herein, and any and all claims and disputes related to it and/or the services, will be governed, interpreted and applied in all aspects solely and exclusively in accordance with the internal Laws of Portugal.

PRIVACY

Please read our Privacy Policy.

APPLICABLE LAW

This Terms and Conditions are ruled by the Portuguese Law.

- BeatBase

BEATBASE PURCHASE TERMS
INTRODUCTION

By accepting our purchase terms you hereby declare that you have read and understand the purchase conditions. If you do not wish to be bound by these terms, the user should not accept these terms and refrain from making purchases on our platform.

BeatBase ApS, the BeatBase.com website and platform (hereinafter “BeatBase”) may alter these terms at any time. By continuing to use the service following any such alteration the user shall be deemed to accept such changes.

These purchase terms apply to the relationship between the ticket holder, BeatBase ApS, and the event organizer, which is also considered to be the ticket seller. The event organizer must read and be familiar with these terms before establishing an event on BeatBase.com.

Furthermore, the ticket holder/purchaser must also be familiar with the terms before purchasing tickets on BeatBase. The terms are applicable for ticket sales and the purchasing of tickets.

SUMMARY

These purchase terms and conditions should be read in their entirety. The following is a brief summary of some of the most essential conditions:

• BeatBase does not replace lost or misplaced tickets. Be sure to save a copy of your event ticket in your email inbox so that you are able to print a replacement. The BeatBase fee will never be refunded.

• BeatBase is a ticket intermediary. This means that BeatBase delivers tickets to ticket purchasers and conveys payment to the event organizer. BeatBase is not responsible for the quality, conditions, location or other event particulars.

• BeatBase is not responsible for an event organizer’s bankruptcy, receivership or other reclamations, nor for event cancellations. All contact in such cases must be directed to the event organizer via the CONTACT ORGANIZER link on the relevant event detail page.

• Beatbase does not refund tickets. Some organizers might refund tickets due to special circumstances. Ticket holders may attempt to contact the event organizer by use of the CONTACT ORGANIZER link on the event detail page. All ticket processing and credit card processing fees are non-refundable.

• BeatBase has no responsibility for ticket piracy, copying of tickets or any fraud related to such actions.

OUR SERVICE

BeatBase is a digital ticket platform for electronic music events. We issue tickets on behalf of event organizers which are sold to the consumer, thus our role is to facilitate the sale and processing of event tickets via our powerful and user-friendly platform.

The contractual relationship concerning an event exists only between the ticket purchaser/holder and the event organizer. BeatBase.com is not an agent or distributor for the organizer, nor is BeatBase.com in any way responsible for the actions of the event organizer.

ELECTRONIC COMMUNICATION

By accepting these purchase terms you acknowledge that BeatBase and the event organizer may communicate with you as a ticket purchaser through various channels, including: email, text messages, telephone, and directly via the BeatBase platform.

TICKETS AND DELIVERY

BeatBase issues tickets electronically in the form of a unique barcode which is sent to the email address you provide when completing your purchase. It is your responsibility to print your ticket and present it at the event venue on the scheduled event date and time. A receipt with a reference code will be sent to your email address together with the ticket. It is not sufficient to present the purchase receipt at the venue; the original ticket barcode must be presented to gain entry to the event. If you have not received your ticket within one hour of completing purchase, please contact tickets@znagathering.com, making sure to include your full name and address, date and time of purchase in your email.

TICKET PRICES AND FEES

• The final purchase price includes a ticket fee and a handling fee.

• The base ticket price is determined by the event organiser.

• The handling fee is determined between BeatBase and the organiser.

• Ticket prices will always be quoted as a total, but you will be presented with a detailed price and fee breakdown before submitting the transaction for payment to your financial institution.

Credit card fees are normally included in the final purchase price. Customers using credit cards issued from outside of Europe may be subject to higher or additional fees.

PAYMENT

All prices on BeatBase are quoted in the currency determined by the event promoter. We offer following credit card payment options: Visa, Visa Electron, Maestro, Mastercard and American Express.

The purchaser’s First Name, Last Name, Street Address, Postal Code, City, Phone Number & Country details are required for Stripe (our credit card processor) to process payment and prevent fraud.

REFUND POLICY

According to Danish law, ticket sales are not protected under the refund law.
As a ticket provider, BeatBase is not responsible for refunds if an event is cancelled. Contractually, BeatBase seeks to ensure that event organizers provide refunds in cases of event cancellation. All service charges, ticket fees, processing fees and delivery charges are non-refundable.

The event organizer is responsible for the accuracy of the information communicated to BeatBase regarding the content and implementation of all events. Furthermore, BeatBase is not responsible for complaints regarding the characteristics, quality or any other features specific to an event. Please contact the event organizer directly via the ‘My Events’ page for any questions or feedback related to such issues.

TICKET ERRORS

BeatBase reserves the right to cancel any ticket which has an incorrect price, was offered prior to the intended ticket release date, was sold for an event which has not been approved for sale, or was sold in error due to any other technical or human error. In such cases, BeatBase will issue a refund for the full purchase price of the cancelled ticket(s).


COMPENSATORY

BeatBase does not refund sold tickets.

The BeatBase ticket fee is in all cases non-refundable.

BeatBase does not refund lost, stolen or damaged tickets.

The ticket-holder may seek compensation of the ticket with the organizer. It is the event organizer alone that determines whether a specific ticket purchase may be refunded, at its own discretion.

Should the event organizer cancel an event, it is the organizer’s responsibility to inform BeatBase and the customers who purchased tickets. The organizer is responsible for all decisions regarding refunds, or for contacting customers regarding an alternative event date.

BeatBase accepts no responsibility for misused organizer accounts. BeatBase is not responsible for losses incurred due to the misuse of an account by the account owner or any other party. This includes but is not limited to: incorrect event information and other general misuse of the account.

Organizers are responsible for informing BeatBase of any errors or issues with the platform. BeatBase is in no way responsible for losses caused by such errors or issues, but will endeavor to correct such as soon as possible.

Neither the ticket-holder nor the event organizer can hold BeatBase accountable for the abuse or misuse of any event organizer, affiliate or other BeatBase platform accounts.

- ZNA Gathering Termos e Condições (pt)

O site www.znagathering.com doravante designado por “site” é propriedade da ZAMBU PRODUCTION, LDA., com sede na Rua Vale de Lousas 4 Vale de Lousas 8365-306 Alcantarilha, com número de contribuinte 513358048, inscrito na Conservatória com o mesmo número, com capital social de € 21.000,00 (vinte e um mil euros), doravante denominado “ZAMBU” ou “PROMOTOR DE EVENTO” ou “PROMOTOR”.

A utilização deste site concede a quem o faz, a condição de utilizador e traduz a plena aceitação, sem reservas por parte do utilizador, dos termos e condições do site e do evento.

A utilização, pelo utilizador, de quaisquer informações, conteúdos, produtos ou serviços disponibilizados no, ou através do site, está sujeita aos presentes Termos e Condições e à nossa Política de Privacidade.

A “ZAMBU” fará tudo o que esteja ao seu alcance, para garantir que a disponibilidade do site é contínua e que todas as comunicações estão livres de erros.

O acesso ao site poderá ser interrompido ocasionalmente, para intervenções destinadas a reparações, manutenção do próprio site, ou inclusão de novos serviços. A “ZAMBU” fará o possível para tornar essas interrupções raras e de curta duração.

A “ZAMBU” poderá, a qualquer momento, modificar os termos e condições do site, os quais, uma vez publicados, são considerados aceitos pelo usuário na próxima visita ao site. Sugerimos uma leitura atenta e regular dos mesmos.

LICENÇA DE USO DO SITE

A “ZAMBU” concede ao utilizador uma licença gratuita e limitada, para aceder e usar o site. Qualquer download ou modificação do site carece de prévia autorização escrita, por parte da “ZAMBU”.

Esta licença não inclui nenhuma permissão para vender ou fazer um uso comercial deste site ou dos seus conteúdos; modificar o site ou o seu conteúdo, efectuar downloads ou cópias de informação para benefício de terceiros; usar ferramentas como migração de dados, robôs ou qualquer outra, para a recolha e compilação de dados.

CONDUTA DOS USUÁRIOS

O utilizador não deve utilizar o site de forma a comprometer, agora ou no futuro, o seu funcionamento normal ou na sua disponibilidade. Os usuários, e não a “ZAMBU”, são responsáveis ​​por todas as comunicações electrónicas e conteúdos enviados dos seus computadores ao site, e só podem utilizá-los para fins legítimos.

O site não pode ser usado para fins fraudulentos, ou qualquer propósito relacionado com atividades ilegais; designadamente, ofensivas, abusivas, difamatórias, obscenas ou ameaçadoras; ou para envio de materiais que contenham vírus, propaganda política ou spam; ou que desrespeitem direitos autorais, de privacidade, ou qualquer outro direito.

Os usuários do site declaram conhecer e aceitar os termos e condições do site e garantir o seu respeito e responsabilidade por todas as ações ou omissões que os contradigam. 

RESPONSABILIDADE

Embora a “ZAMBU” faça todos os esforços para garantir que não haja erros e que todas as informações constantes no site estejam atualizadas, não se considera responsável por danos resultantes de alterações ou inexatidões a que seja alheia.

A “ZAMBU” reserva-se o direito de suspender ou modificar os seus conteúdos ou a forma como estes são apresentados, alterar a sua designação ou mesmo encerrar o site, sempre que o considere necessário e de acordo com a sua estratégia e necessidades técnicas.

Poderá fazê-lo sem qualquer aviso prévio e pelo tempo necessário ao fim pretendido, não assistindo ao utilizador o direito a qualquer indemnização.

DIREITOS DE AUTOR

Os direitos de autor são reconhecidos independentemente de registo, depósito ou qualquer outra formalidade.

Todo o conteúdo aqui referido, incluindo textos, gráficos, logotipos, botões, imagens, clipes de áudio, videoclipes e software, são propriedade da “ZAMBU” ou de terceiros devidamente identificados e estão protegidos pelo Código do Direito de Autor e dos Direitos Conexos. Assim, a reprodução ou representação total ou parcial de qualquer um desses sinais distintivos, é expressamente proibida e está sujeita à autorização prévia, por escrito do proprietário da marca / obra.

A compilação de todos os dados e o seu layout são propriedade da “ZAMBU”.

TERMOS E CONDIÇÕES DE VENDA DE BILHETES PARA O FESTIVAL “ZNA GATHERING”

1 – Classificação etária: maiores de 13 anos.
2 – Os menores de 13 anos só podem entrar no Festival devidamente acompanhados, pelo titular das responsabilidades parentais (pais), ou por um adulto devidamente identificado, que se responsabilize pelos mesmos. Havendo dúvidas quanto à idade do menor, os funcionários, encarregados da fiscalização, poderão solicitar comprovativo de identificação da idade, sob pena de impedimento de entrada no local.
3 – O bilhete só é válido para o local e data previstos neste ou no site www.znagathering.com., prevalecendo, em caso de conflito, a informação constante no site.
4 – Existem dois tipos de bilhetes:

BILHETE NORMAL

Este é o bilhete com o preço mais baixo disponível e garante ao seu titular a entrada na próxima edição do ZNA Gathering 2021. É um bilhete pessoal e intransmissível, não conferindo direito a reembolso em caso de impossibilidade de comparência, ou à alteração do nome do seu titular.

BILHETE PREMIUM

Estes bilhetes foram criados para permitir ao seu titular o reembolso do preço em caso de desistência, até dia 15 de Julho de 2021, ou; a todo o tempo, em caso de impossibilidade de comparência, devidamente comprovada, no ZNA Gathering 2021.

Esta opção não envolve seguradoras ou terceiras entidades, dando lugar ao reembolso do preço, deduzido do valor de €30, para compensação de despesas do Promotor do evento. O reembolso ocorrerá no prazo de 10 dias úteis.

5 – É proibida a entrada no recinto com qualquer tipo de recipiente de vidro ou aparelhos de cozinha com fontes de ignição.
6 – Não serão servidas bebidas alcoólicas a indivíduos menores de 18 anos e a pessoas que se apresentem visivelmente alteradas.
7 – Os espectadores podem ser sujeitos a revistas com vista ao cumprimento das normas de seguranças do evento e impedidos de entrar no mesmo se motivos de segurança determinarem que, de alguma forma, poderão colocar em risco a segurança dos visitantes ou causar qualquer tipo de problema.
8 – É proibida a entrada de objectos considerados perigosos pela organização, ou outros proibidos por lei, substâncias proibidas ou susceptíveis de gerar actos de violência, nomeadamente, material explosivo e pirotécnico, armas ou objectos que possam servir como arma, ferramentas, bombas de spray,
9 – Qualquer pessoa que demonstre comportamento violento, agressivo ou de outra forma ilegal, exiba sintomas de intoxicação ou uso de drogas ou se recuse a expropriar objetos não autorizados ou aprovados, será impedida de entrar no Festival.
10 – Não é permitida a entrada de animais no Festival, excepto cães-guia de acordo com o disposto no Decreto-Lei nº 74/2007, de 27 de março.
11 – É proibido fumar em todos os recintos do Festival, de acordo com o disposto na Lei 37/2007 de 14 de Agosto.
12 – As gravações e transmissões de áudio e vídeo da totalidade ou parte do evento por qualquer meio, bem como o uso de câmaras profissionais, são estritamente proibidas.
13 – O titular do bilhete concorda que a sua imagem seja fotografada, filmada ou gravada, como parte integrante do público, durante o evento e, por isso, cede, gratuitamente, à Promotora todos os direitos de imagem que possui sobre a mesma.
14 – Em caso de cancelamento do evento, reagendamento, substituição do programa ou dos artistas principais e interrupção do espetáculo, poderá haver lugar ao reembolso do preço, nos termos legais em vigor.
15 – Não haverá lugar a reembolso se a não realização do espetáculo se dever a motivo de força maior, ou a quaisquer eventos imprevisíveis, não imputáveis à Promotora (Decreto-Lei n.º 23/2014, de 14 de fevereiro).
16 – O portador do bilhete age por sua própria conta e risco, reconhecendo expressamente que o Promotor não pode ser responsabilizada por quaisquer riscos ou danos, ou por qualquer outro incidente, seja antes, durante ou depois de sua permanência no Festival, exceto os decorrentes de negligência grosseira ou conduta dolosa por parte do mesmo.
17 – É proibida a revenda de bilhetes, bem como a sua utilização para fins promocionais ou institucionais, sem o consentimento expresso por escrito do Promotor.
18 – O titular do bilhete perderá os seus direitos ao deixar o recinto.
19 – Os titulares de bilhetes cujas ações sejam incompatíveis com estes Termos e Condições poderão ver recusada a sua entrada ou permanência no Festival e os respectivos bilhetes cancelados sem reembolso. O Promotor, no uso dos seus poderes de decisão, reserva-se o direito de recorrer a outros meios legais.
20 – O Promotor reserva-se o direito de atualizar e introduzir alterações e emendas às regras estabelecidas nestes Termos e Condições, sem comunicação prévia.
21 – O titular do bilhete deve, periodicamente, para se manter informado, consultar os “TERMOS E CONDIÇÕES DE VENDA DE BILHETES PARA O FESTIVAL “ZNA GATHERING” em www.znagathering.com, onde haverá sempre uma versão atualizada dos mesmos.
22 – O Promotor reserva-se o direito de alterar ou modificar o programa do Evento, sem comunicação prévia.
23 – O titular do bilhete declara expressamente que leu, compreendeu e aceitou, na íntegra e sem reservas, os presentes Termos e Condições e tem pleno conhecimento dos direitos e obrigações deles decorrentes.

RECLAMAÇÕES

Os direitos e recursos aqui previstos, e todas e quaisquer reclamações e disputas relacionadas com os mesmos e/ou os serviços, serão regidos, interpretados e aplicados em todos os aspectos única e exclusivamente de acordo com as Leis internas de Portugal. 

PRIVACIDADE

Por favor, leia a nossa política de privacidade.

LEI APLICÁVEL

Estes Termos e Condições e os casos omissos, regem-se pela Lei Portuguesa.