The website www.znagathering.com hereinafter designated as “site” is property of ZAMBU PRODUCTION, LDA., with head office at Rua Vale de Lousas 4 Vale de Lousas 8365-306 Alcantarilha, with tax ID number 513358048, registered at the Commercial Registration Office with the same number, with share capital of € 21.000,00 (twenty one thousand euros), hereinafter designated as “ZAMBU” or “EVENT PROMOTER” or “PROMOTER”.
The use of this site grants whoever does it, the condition of user, and reflects the full acceptance with no reservation by the user of the terms and conditions of the site and the event.
The use made by the user of any information, contents, products or services available on or through the site, is subject to this Terms and Conditions and to the Privacy Note.
“ZAMBU” does everything in its power to ensure the availability of the site is continuous and that all communications are free of errors. Nevertheless, due to internet’s nature, they cannot guarantee this. Moreover, the access to the site can be interrupted occasionally for repair, maintenance or inclusion of new services. “ZAMBU” will do its best to make these interruptions rare and of short duration.
“ZAMBU” may, at any time, modify the terms and conditions of the site, which, once published, are considered accepted by the user on the next visit to the site.
LICENSE TO USE THE SITE
“ZAMBU” grants you a free and limited license to access and use the site, except to modify or download (except specifically authorised) of all or part of the site, without “ZAMBU”´s prior written consent.
This license does not include any permission to sell or make a commercial use of this site, or its contents; any modified use of the site or its contents, which are not public domain; any download or copy of information for the benefit of third parties; any use of tools such as data mining, robots, or any other for the extraction and data compilation.
USERS CONDUCT
You should not use the site in any way that can cause, now or in the future, problems on its normal function or on its availability. The users, and not “ZAMBU”, are responsible for all electronic communications and contents sent from their computers to the site, and only can use them for legitimate purposes.
The site cannot be used for fraudulent purposes, or any purpose connected with illegal activities; to send, use or reuse any material that is illegal, offensive, abusive, defamatory, obscene or threatening; or that disrespects copyright, privacy or any other right; or sending materials which contains virus, politic propaganda, or spam.
The users of the site declare to know and accept the terms and conditions of the site and ensure to respect it and take responsibility for all actions or omissions that contradict them.
RESPONSABILITY
Although “ZAMBU” makes all efforts to ensure there are no errors and that all information if updated, cannot assume the responsibility for the exactitude of all contents and damage that may arise from them.
“ZAMBU” reserves the right to suspend or modify the contents or the way they are presented, change its designation or even close the site, whenever considered necessary according to its strategy and technical needs, without any prior warning and for the time considered necessary, without any responsibility to indemnify.
COPYRIGHT
Copyright is recognised regardless of registration, deposit or any other formality.
All content referred herein, including text, graphs, logos, buttons, images, audio clips, video clips and software are property of “ZAMBU” or third parties duly identified, and is protected by the Portuguese Code of Copyright. Thus, the reproduction or representation of all or part of any of these distinctive signs is strictly prohibited and must be subject to prior written authorization from the trademark owner. The compilation of all data and its layout are property of “ZAMBU”.
TERMS AND CONDITIONS OF TICKET SALE FOR THE FESTIVAL “ZNA GATHERING”
1 – Age rating: older than 13 years old.
2 – Children under 13 years may only enter the Festival duly accompanied by the holder of parental responsibilities (parent) or by a duly identified adult that takes responsibility for them. If doubts about the age of the minor are raised, the officials in charge of inspection may request proof of age identification, under penalty of being denied entry into the venue.
3 – The ticket is only valid for the place and date indicated in the ticket or in the site znagathering.com, prevailing this last one in case of conflict.
4 – There are two types of tickets:
NORMAL TICKET
This is the lowest priced ticket available. This ticket allows you to secure your entrance to the next edition of our ZNA Gathering in 2024. This is a personal, non-transferable ticket, not giving you the right to a refund if you are unable to attend, in the same way that it does not allow you to change the name of its holder.
PREMIUM TICKET
This ticket was created to allow its holder to refund the price; in case of withdrawal, up to 10th June 2024, or; anytime in case of inability to appear, duly proven at ZNA Gathering 2024.
This option doesn’t involve insurance companies, giving you the right to refund of the price, minus commissions* and the bf (charged by a 3r party which we do not control), to compensate the expenses of the event’s Promoter. The refund will take place within 10 working days. The refunds are made exclusively to the credit card that made the original purchase.
*Entry Premium ticket commission – 30€
BUS Premium ticket commission – 15€
Tipi Premium ticket commission – 100€
INSTALLMENTS
Payment plan tickets allow you to pay in two installments. We will take half of the ticket cost now and the other half will be automatically deducted from your debit or credit card three months (90 days) after you make your purchase.
If your card rejects the second payment, we will send you an email reminder and try to charge your card again after two days. If your card is rejected again, we will follow this procedure one more time to allow a third opportunity to pay the final amount.
Should your card be rejected three times, your ticket will be canceled and you will not be able to get a refund from the first purchase.
When you book a payment plan ticket, you will receive an email confirmation of payment from Beatbase. Tickets will not be emailed until the final payment has been made. Premium tickets are only valid after total payment.
Payment plan tickets are available until midnight, 31st January.
5 – It is forbidden to enter the venue with any kind of glass container or ignition cooking devices.
6 – Alcoholic beverages will not be served to individuals under the age of 18 and to people who are visibly impaired.
7 – The public may be subjected to searches in order to comply with the event’s security rules and prevented from entering the event if security reasons determine that, in any way, they may jeopardise the safety of visitors, or cause any type of problem;
8 – The entry of objects considered dangerous by the organisation, or others prohibited by law, substances prohibited or likely to generate acts of violence, namely explosive and pyrotechnic material, weapons or objects that may serve as weapons, tools, spray pumps, etc. is prohibited.
9 – Any person demonstrating violent, aggressive or otherwise unlawful behaviour, displaying symptoms of intoxication or having drugged drugs, or refusing to expropriate unauthorised or unapproved objects shall be refused entry into the Festival.
10 – The entry of animals is not permitted in the Festival, except for assistance dogs in compliance with the provisions of Decree-Law nº 74/2007 of 27th of March.
11 – Smoking is prohibited in all enclosed spaces of the Festival, in compliance with the provisions of Law 37/2007 of 14 August.
12 – Audio and video recordings and broadcasts of all or part of the event by any means, as well as the use of professional cameras, are strictly prohibited.
13 – The ticket holder recognises that his image can be captured and recorded during the event, and therefore, grants, free of charge, to the Promoter all the image rights he/she has on them.
14 – In case of cancellation of the event, rescheduling, replacement of the program or of the main artists and interruption of the show, the price may be refunded, under the legal terms.
15 – There will be no refund if the performance is not performed due to force majeure, or any unpredictable events whose effects happen without the will or responsibility of the Promoter (Decree-Law no. 23/2014, of 14 February).
16 – The ticket holder acts at his own risk, expressly acknowledging that the Promoter cannot be held liable for any risks or damages, or for any other incident, whether it occurs before, during or after his permanence in Festival, except for incidents resulting from negligence or wilful misconduct by the Promoter.
17 – The resale of tickets as well as their use for promotional or institutional purposes is prohibited without the prior express consent of the Promoter.
18 – The ticket holder will lose his rights upon leaving the venue.
19 – The ticket holders, whose actions are inconsistent with these Terms and Conditions, may see refused its entry or permanence in the Festival and the respective tickets cancelled without refund. The Promoter, using its decision-making powers, reserves the right to take other legal means.
20 – The Promoter reserves itself the right to update and introduce changes and amendments to the rules established in these Terms and Conditions, without prior communication.
21 – The holder of the ticket must periodically, to stay informed, consult them in www.znagathering.com where it will always be an updated version of the Terms and Conditions.
22 – The Promoter reserves the right to change or modify the Event program.
23 – The ticket holder expressly declares that he has read, understood and accepted, fully and without reservation, these Terms and Conditions and is fully aware of the rights and obligations arising from them.
CLAIMS
The rights and remedies provided herein, and any and all claims and disputes related to it and/or the services, will be governed, interpreted and applied in all aspects solely and exclusively in accordance with the internal Laws of Portugal.
PRIVACY
Please read our Privacy Policy
APPLICABLE LAW
This Terms and Conditions are ruled by the Portuguese Law.